3233 René-Lévesque Blvd Montreal
Quebec CA H3B 4W8
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQs before sending us a message.
If you receive a faulty item, just send us a picture of it to [email protected] along with your order number. If the item deliver to you would be faulty or if withers off in the first wash, we’ll send you a free reshipment. You don’t have to send it back to us. All we’d need would be a picture of the faulty item.
If you provide us with a wrong address and the shipment has not been sent out please email us at [email protected] and we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
If you ordered the right size, but still got the wrong one, we’ll be more than happy to send you a free reshipment. Just let us know with a picture of it and we’ll be there to get it done for you.
The orders can’t be cancelled after 24 hours of placing them. Because we usually ship them within 48 hours of receiving the order.
Once you place your order, there will be a 3-6 bussiness days processing period followed by a 3~6 business days shipping period. In total, it can take anywhere from ~10 -12 bussiness days to receive your items. Shipment times vary per order, please bare with us. Don’t hesitate to email us if you have any questions regarding your shipment!
At this time we currently accept PayPal payments!
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