Itees Global | Shipping

GENERAL SHIPPING

Itees Global partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.

- Most of our products are made and shipped from the US. Other from China.

- Orders ship Monday-Friday.

- Some items may ship separately.

WHEN WILL I GET MY STUFF?

- Apparel | Mug | Pillow Covers : Once you place your order, there will be a 2-5 days processing period followed by a 3~6 (US, CA, UK) and 12~14 (International) business days shipping period. In total, it can take anywhere from ~2 weeks to receive your items. Shipment times vary per order, please bare with us. Don't hesitate to email us if you have any questions regarding your shipment!

- Home Decor | Accessories | Gear | Jewelry: Because we ship directly from our partners in these countries, your item may take 2-3 weeks (US) and 3~5 weeks (International) to arrive. Please do not panic if it does not show up immediately, it's on its way.

HOLIDAYS

During holiday seasons such as Christmas, New Year, etc, order processing time might be a few days longer than expected. It is your responsibility to consider and decide before making a purchase. We can only ensure that the package will be delivered to the correct address. We cannot guarantee that the package will be delivered before the holiday.

TRACKING

An email with tracking information will be sent once an order has been shipped (with most carriers).

SHIPPING MULTIPLE ORDERS

Multiple orders placed on the same day cannot be combined.

SHIPPING TO MULTIPLE LOCATIONS

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

ADDRESS CHANGES

Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.

WE SHIP INTERNATIONALLY

We offer international shipping options too - no matter where you are, you can buy from us! Estimated delivery time for most of our products is 12~14 working days, others may take longer (3-5 weeks) to arrive. Currently we only offer Standard Shipping for International. We apologies for the inconvenience.

CUSTOMS CHARGES AND DELAYS

Some countries may require import tax, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country. Paying these charges is your responsibility. There might also be delays in delivery times due to customs checks which is out of our control. For more information, please contact your local Customs office.

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